The key to an effective enterprise mobility solution for your company is providing quick and comprehensive end user wireless help desk support for the problems that inevitably arise with wireless devices.
Ovation’s Wireless Help Desk, staffed by industry experts and technicians, allows your authorized Smartphone, PDA and broadband card users to easily report technical problems, make service changes, and get answers to questions about your wireless policies, standards, and their mobile devices from our experts 24/7. Our U.S. based support team includes industry experts in all wireless equipment and services including iPhone, BlackBerry, Android and Windows Mobile. We can also manage all of your BlackBerry Enterprise Servers, your Good Mobile Messaging system, and your ActiveSync activations. Whether a request is received by e-mail or phone, our expert technicians are available to quickly resolve all problems and questions including:
