General Support

• • Mobile e-mail configuration and management.
  • Any type of service changes across all carriers including:
  • • New lines.
    • Wireless service upgrades.
    • Disconnects and ports.
    • Feature changes.
    • Remote e-mail platform management:

  • BlackBerry Enterprise Server and Good Mobile Messaging.
  • Security policy enforcement.
  • Remote “wipe” for lost or stolen mobile devices.
  • Application installs, staging, and support.
  • Inventory management.
  • Customized support processes.
  • An account team focused on you.

Available 7 days a week, 24 hours each day by phone, e-mail, or online, our technical support staff helps you maintain your integrated mobile solution and reduce your mobile device management costs.