Rapid SIM Card Support
A large logistics firm was struggling to keep drivers on the road while staying compliant with the Electronic Logging Device mandate. They needed a faster way to deploy SIM cards to drivers at various locations throughout the U.S. and then troubleshoot their specific devices when needed. The SIM card is a crucial component to keep connectivity for the ELD devices so fleets can continue to run safely and efficiently.
- OVATION resources conducted discovery sessions with the client to understand their specific processing, shipping and troubleshooting requirements for their connected devices.
- The client shifted ordering of all SIM cards to OVATION’s procurement team.
- OVATION secured an inventory of SIM’s to keep on hand and reduced order processing time from hours/days to just minutes.
- Client drivers relied on OVATION’s rapid support for troubleshooting devices when they encountered issues.
- SIM Card Support
- Logistics and Transportation