Small and Medium Business

Stay focused on what matters, your business

Smartphones, tablets, connected devices, business internet, Wifi and service, we handle it all.

Keeping your employees connected on their devices securely while managing all the requests for new IT assets, updates to operating systems, managing business applications, and interfacing with your carrier teams, can be overwhelming.

OVATION assists businesses of all sizes that pay for company supplied smartphones, tablets, connected devices and need help with business internet and Wifi products and services. With over 20 years in business, and a specialized staff to handle your connectivity solutions, we have helped a wide range of companies with Managed Mobility Services and support for the tech that runs your business.

For small and medium sized companies our value includes but is not limited to:

Dedicated account team for ordering smartphones, tablets, connected devices
Help with the day-to-day requests, plan and feature changes
Day 2 support to ensure new devices are working properly
Mobile carrier bill review and monthly health checks to ensure alignment to best rates and discounts
Help with lost/stolen, damage, replacements, warranty exchanges
Expert mobility support for end users
A custom-tailored solution to meet your tech support needs
Buy Back Devices Business Internet Support

OVATION offers cash back for your old mobile devices (smartphones and tablets) for small and mid size businesses.

Obtain a FREE offer on your device in minutes. We provide a quick and easy process from start to finish, we send you a free shipping label, you send in your old device(s) and earn money back on them based on their condition. Our comprehensive process includes complete data erasure to ensure your company’s devices are securely recycled.

See how much my device is worth

 

For any size business, if internet services are down, slow or just unavailable the cost associated with lost productivity and in many cases for small businesses, loss of revenue, this is a great concern. OVATION helps your business with a variety of wireless business internet services that provide connectivity and another layer of redundancy for your network. With a wireless business internet connection that is reliable and quick and easy to install, there is no need to worry about loss of service for your critical processes.

We order, fulfill and support any of the following products:

  • Fixed Wireless Access as a back-up or primary connection (both 4G LTE and 5G based on coverage)
  • Mobile Hotspots/Wireless Broadband
  • Guest Wi-fi

OVATION assists your business with all those day-to-day requests for new devices and keeping them connected for your employees so your IT team can focus on your business. Whether it is ordering and fulfillment of a new smartphone or tablet, troubleshooting connectivity issues, making sure a brand new employee has a working device on day one, or Android or Apple device set up and support, we have you covered. We can design a support model around your specific needs to alleviate trips to the store or time spent managing your wireless mobility program.                                                                                                                                                                                                                                                                                                                                                                                          Activities we help with, let us design a plan for your business:
• Ordering and provisioning
• Plan and feature changes
• Lost/Stolen, Damage, and Replacements
• Transfers
• Device Reclamation
• 8 – 8 pm EST M-F                                                                                                                                                                                                                                                                                                                                                                                  24x7x365 Support
• Bilingual (Spanish)
• Chat/Email/Phone/Portal
• AI                                                                                                                                                                                                                                                                                                                                                                                                              Covers:
• Activation help
• Troubleshooting connectivity issues
• Service suspension or cancellation
• Apple device set up and support
• Android device set up and support
• Router support
• Smartphones, tablets, and office Wi-Fi support
• Voicemail help